For Patients

Easy, Affordable Prescriptions with PHILRx

We are on a mission to help you get your medications quickly and affordably. Our easy mobile experience helps get your prescriptions covered by insurance with free home delivery while providing real‑time updates and refill reminders.

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Getting Your Medications with PHILRx is Easy

1

Your Doctor Sends Your Rx to PHILRx

Your doctor sends your prescription to PHILRx. Within minutes, we will send you a text to enroll.

2

We Work To Get You An Affordable Copay Cost

We work hard to ensure you have affordable access to your prescription.

3

You Confirm and Receive Your Rx with Fast, Free Shipping

Confirm payment and delivery information, and you're set! We offer fast, free home delivery on all prescriptions.

You're done! Getting your prescriptions from PHILRx is that simple.

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Frequently Asked Questions

Your Questions About PHILRx, Answered

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Our fully HIPAA-compliant system protects your health data at all times. Your information is only seen by licensed pharmacy personnel and HIPAA-certified Patient Advocates.

We take reasonable administrative, physical, and electronic measures designed to protect the information that we collect from or about you (including your personally identifiable information and personal health information) from unauthorized access, use, or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies.

To cancel your prescription:

  1. Log into your account at my.phil.us
  2. Make sure you are on the Rx Prescriptions section
  3. Click the green arrow next to the prescription you'd like to manage
  4. Select "More Options"
  5. Click "Remove This Prescription"

From here, you also have the ability to pause, unpause, and change your refill date.

You can log into your My.PHIL account and upload a photo of your payment card:

  1. From the homepage, click on the person icon in the upper right-hand corner
  2. Click the arrow next to the Payment Card section
  3. Select "Add Card"
  4. Enter your card information (card number, expiration date, CVV code)
  5. Check the box if the payment card is an FSA, HSA, or HRA card
  6. Confirm or add your billing address
  7. Click "Save"

While the final cost of your prescription will vary based on your insurance coverage and medication need, we offer lifetime free delivery to all PHIL patients who maintain an active account. We never charge for shipping, making prescription management with PHIL a completely free service.

Your first fill is sent out via first class mail and should arrive within 1–5 business days. Refills are processed ahead of time and shipped standard to ensure you receive your prescription before your previous fill runs out.

If you have any concerns or questions, please contact us for assistance.

There are several reasons doctors choose to send your prescription to PHIL:

Pricing
We are able to get special pricing from the manufacturer on numerous commonly used, brand-name medications. In addition to special pricing, we add any applicable manufacturer's coupons to bring pricing down as much as possible for you.
Prior Authorizations
We work with your doctor to submit prior authorizations should they be required by your insurance for your prescription.
Shipping
Shipping is always free. Your first fill is expedited at no cost to ensure medication can be started ASAP.
Informed Refill Reminders
Keeps you updated about when it's time to refill, with easy scheduling.
Support
Our Patient Advocate team is composed of compassionate and enthusiastic problem-solvers who are here to help. We offer 365 days of support should you have any questions and need assistance.

Get Affordable Medications with PHILRx