I’ve been Phished. What do I do now?

In today's world, you likely receive SMS messages from a variety of organizations, including your bank, auto insurance provider, or subscription services like Netflix. Cyber criminals have found ways to send phishing messages using these well-known and trusted brands, making it even harder for you to detect a phishing scam.

If you believe you've fallen for a phishing attempt, don't panic. Here's what to do next:

  1. Disconnect your device: If you've responded to the phishing message, immediately disconnect your device from the internet. This will prevent any further damage and will stop the cyber attacker from accessing your device or personal information.

  2. Change your passwords: If you entered any sensitive information in response to the phishing message, change your passwords right away. If you've used the same password for other accounts, change those as well. Use strong, unique passwords for each of your accounts.

  3. Contact the organization: If you received the phishing message from an organization, such as Phil, reach out to them and let them know what happened. This will allow them to investigate the breach and put protective measures in place to prevent future scams.

  4. Monitor your accounts: If you believe your personal information was accessed, monitor your account activity and credit reporting.

Remember, this was just a test exercise by the Phil Security Team, and not a real phishing attempt. However, it's important to be cautious when receiving any SMS messages and to always verify the authenticity of the message and sender. If you're unsure about a message, reach out to the sender directly to confirm its legitimacy.

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