PHIL Direct-to-Patient
PHIL Direct delivers a future-ready, ecommerce-like Direct-to-Patient experience, combining intake, fulfillment, and analytics into one flexible solution that grows with your brand, boosts performance, and expands affordable access to medications with coverage, cash-pay, and hybrid programs.
Deliver one seamless experience for prescribing, coverage, payment, and fulfillment that meets patients where they are, without handoffs or friction.
Lead with transparent pricing that makes out-of-pocket costs clear, reducing financial uncertainty so patients can start and stay on therapy.
Design the access experience to drive sustained adherence by combining convenient access with cost clarity and flexible refill management.
PHIL Direct delivers a flexible Direct-to-Patient experience that meets patients where they are, with a seamless and affordable path to therapy. Our custom program design supports branded and white-labeled experiences with hybrid, cash-pay and coverage models.
Design Your DTP Program with PHIL Direct
Patient Journey
Enable an immediate start to the patient journey the moment they click, transforming interest into action instantly while capturing data from first touch through dispense.
Explore PHIL Digital HubExpands digital intake while capturing data to track patient journeys from first click through dispense.
Delivers a consistent, on-brand experience while strengthening engagement and improving conversion.
Telemedicine Questionnaire
Let's see if Adaptrex is right for you
Creates a seamless, integrated care experience from consultation to prescription.
Extends the brand experience with an optional white-labeled program that feels fully integrated, even as patients move from the manufacturer site through PHIL.
Example Paths
*Adaptrex is a fictional product used for illustrative purposes only.
Patient Journey
Keep patients supported across varied entry points by enabling in-office visits where providers can diagnose, select therapy, and initiate a fully supported treatment journey.
Explore PHIL Digital HubStarting the patient journey with an in person visit to their local healthcare provider where the doctor determines a specific therapy is required.
Sarah Mitchell
PHARMACY
Delivers a consistent, on-brand experience while strengthening engagement and improving conversion.
Extends the brand experience with an optional white-labeled program that feels fully integrated, even as patients move from the manufacturer site through PHIL.
30 Day Supply with Copay Offer for $25
79% OFF30 Day Supply with
Cash Price for $50
Creates a seamless, integrated care experience from consultation to prescription.
Example Paths
*Adaptrex is a fictional product used for illustrative purposes only.
Patient Journey
Empower patients to take action directly from the brand website, whether initiating a prescription request with their doctor or transferring an existing script into PHIL, creating a connected, seamless path to access.
Explore PHIL Digital HubExpands digital intake while capturing data to track patient journeys from first click through dispense.
Creates a seamless, integrated care experience from consultation to prescription.
30 Day Supply with Insurance Copay for $125
5% OFF30 Day Supply with
Cash Price for $50
Extends the brand experience with an optional white-labeled program that feels fully integrated, even as patients move from the manufacturer site through PHIL.
Example Paths
*Adaptrex is a fictional product used for illustrative purposes only.
PHIL gives manufacturers real-time, end-to-end visibility across the prescription journey, from first engagement through fulfillment and adherence. Brands can see which channels drive patients to initiate care, monitor appointment completion, and link new prescriptions back to their originating source. This unified foundation enables proactive identification of friction points, continuous optimization, and tighter alignment between commercial strategy and outcomes.
PHIL AI Insights
Optimization Opportunity
Speed to First Fill rate increased 28% after implementing the new bridge program.
PHIL's AI-powered program dashboard leverages a built-in agent that helps surface actionable program insights across the patient's journey.
Access Data to Identify
Patient Drop-off Rate
Consultation with Prescription to Enrollment Rate
Speed to First Fill Rate
PHIL conducted first-party research with over 1,000 U.S. patients and 200+ healthcare providers to better understand what’s driving medication access, abandonment, and adherence, revealing key insights for designing more effective DTP programs.
Patient Research
PHIL surveyed 1,049 U.S. patients. The findings highlight the most pressing needs, challenges, and preferences of today's patients, and what the next generation of DTP programs must deliver.
Read ReportKey Findings From Patients
32%
of patients want a fully online or hybrid medication access experience
65%
would use DTP programs if they offer the lowest medication cost
95%
of patients want DTP programs to mirror ecommerce experiences
1 in 3
patients won't pursue a medication they're interested in if they can't go through their preferred access experience
Provider Research
New research from PHIL uncovers what healthcare providers need from pharma's digital access and direct-to-patient programs, and what pharma can do to improve patient outcomes.
Read ReportMaximize patient access, affordability, and adherence while safeguarding commercial performance with PHIL Direct.
Take a tour of the PHIL Direct platform today and discover how our team of experts can build a tailored DTP program that maximizes access, affordability, and adherence for your patients.
