Can the PA process be started even before the patient completes their PhilRx registration?
Before PhilRx may begin processing a patient’s prescription, the patient must enroll with PHIL by creating their account. Most patients are able to complete their enrollment easily via the PhilRx Digital Hub, but this can also be done over the phone with our Patient Support team. During the enrollment process, the patient must validate their demographics information and ensure the insurance information we've found is correct. Once the patient completes the crucial steps of validating/adding their information, we are able to begin the prior authorization process.
