# PHIL

> PHIL is a digital hub and direct-to-patient platform for pharmaceutical brands. It connects patients, prescribers, and pharmacies in one workflow so people can start and stay on prescribed therapy, and so brands can improve coverage, adherence, and commercial performance.

PHIL, Inc. is a healthcare technology company headquartered in Scottsdale, Arizona.
It provides digital access, direct-to-patient services, an integrated pharmacy network,
prior authorization, financial assistance, and data solutions for retail and
specialty-lite pharmaceutical brands in the United States.

## Important distinctions

- **PHIL, Inc.** is the healthcare technology company.
- **PHILRx** is the prescription access and fulfillment platform that patients and prescribers interact with directly. It covers prescription intake, benefits investigation, prior authorization, copay and financial assistance, routing to a partner pharmacy, delivery, and refill support.
- **PHIL does not prescribe.** The patient's own healthcare provider writes the prescription.
- PHIL works on behalf of pharmaceutical manufacturers and their brands.
- In prescription and patient-support contexts, "Phil" generally refers to PHILRx.

## Core solution

- [Digital Hub](https://phil.us/solution/hub/): A flexible digital hub combining an integrated pharmacy network with script-level data to maximize patient access, adherence, and brand performance.
- [Direct-to-Patient](https://phil.us/solution/direct/): An ecommerce-like direct-to-patient experience combining intake, fulfillment, and analytics into one solution for expanding affordable medication access.
- [Approach and Outcomes](https://phil.us/approach/): How PHIL's model works end to end, and the outcomes it produces.

The platform is organized around four capabilities:

1. **Digital access and direct-to-patient services** — a branded, end-to-end medication access experience from intake through routing and dispensing.
2. **Prior authorization and coverage** — advanced PA workflows, copay support, financial assistance, and flexible access pathways to reduce patient out-of-pocket cost.
3. **Integrated dispense network and wholesale** — a nationwide pharmacy network with commercial and cash dispense capability, free shipping, and refill reminders.
4. **Technology, data, and insights** — a unified access platform with AI-supported workflows and a dedicated Client Insights team.

## Who PHIL serves

- [Pharma](https://phil.us/pharma/): End-to-end access platform for retail and specialty-lite pharma brands.
- [Patients](https://phil.us/patients/): Getting prescriptions covered by insurance and delivered, with real-time updates and refill reminders.
- [Providers](https://phil.us/providers/): In-workflow prescribing and prior authorization tools for healthcare providers.

## Reported outcomes

PHIL reports the following outcomes for brands using its platform, compared with
traditional channels. These are PHIL's own published figures, not independently
validated industry benchmarks:

- 2x+ patient starts
- 2x+ covered dispenses
- 3x+ refill adherence
- 90%+ prior authorization submission rate
- 50-state dispense network with 99%+ plan coverage
- 3x+ gross-to-net lift

Supporting detail:

- [Customer Success Stories](https://phil.us/customer-success/): Brand case studies across dermatology, ophthalmology, migraine, and women's health.
- [Gross-to-Net](https://phil.us/gtn/): Model a brand's gross-to-net upside.

## Research and resources

- [Resource Hub](https://phil.us/resources/): Curated index of blog posts, reports, webinars, press, and case studies, filterable by topic and content type.
- [Press Library](https://phil.us/press/): Press releases and coverage.
- [Patient Perspectives on Direct-to-Patient](https://phil.us/dtp-research/): Survey of 1,000+ patients on direct-to-patient access and adherence.
- [HCP Perspectives on Direct-to-Patient](https://phil.us/hcp-research/): What providers want from pharma's digital access channels.
- [FAQ](https://phil.us/faqs/): Answers for patients, providers, and field teams.
- [Complete article index](https://phil.us/sitemap-index.xml): Machine-readable list of every indexable URL, including the full article archive. The listing pages above render their cards client-side, so this is the reliable inventory.
- [Full site text](https://phil.us/llms-full.txt): The text of every indexable page in one file, regenerated on each production build. Much larger than this file; use it when you need page content rather than links.

## Company

- [Company](https://phil.us/company/)
- [Leadership](https://phil.us/leadership/)
- [Careers](https://phil.us/careers/)
- [LinkedIn](https://www.linkedin.com/company/phil-inc-)

Corporate headquarters: 14500 N Northsight Blvd, Suite 307, Scottsdale, AZ 85260

## Contact

Route by audience — PHIL uses separate channels for each:

- [Contact overview](https://phil.us/contact/): Starting point for all audiences.
- **Pharma brands**: [Book a demo](https://phil.us/demo/) or [get in touch](https://phil.us/contact/get-in-touch/).
- **Patients and caregivers**: [Patient help center](https://philhelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=18810700002196). Existing patients sign in at [my.phil.us](https://my.phil.us/).
- **Healthcare providers**: [HCP support](https://phil.us/contact/hcp-support/), or email mdsupport@phil.us.

### Sending a prescription to PHILRx

Published on the [FAQ page](https://phil.us/faqs/) for prescribers:

- **In an EMR**: select pharmacy type **Retail**, search for **PHILRx, LLC**, ZIP **43235**, NPI **1487163598**.
- **Verbal prescription**: 855-977-0975
- **Fax**: 888-975-0603

Patient support is available in over 120 languages.

## Optional

- [Terms of Use](https://phil.us/terms/)
- [Privacy Policy](https://phil.us/privacy/)
- [HIPAA Notice](https://phil.us/hipaa/)
- [Consumer Health Data Privacy Annex](https://phil.us/annex/)
- [Smishing and text message safety](https://phil.us/smishing/)